Question 1

Which industries does QLab support?

Accepted Answer

Restaurants, clinics, pharmacies, government offices, cafés, banks, and service centers. Each industry has its own template with the right lanes, kiosk copy, and KPIs out of the box.

Question 2

What hardware do I need to run QLab?

Accepted Answer

A tablet for the kiosk, an LCD or smart TV for the public display, and a small thermal printer for tickets. No proprietary hardware, no per-device licensing, no app store.

Question 3

Does the voice queue calling cost extra?

Accepted Answer

No. Voice and chime announcements use the browser's built-in speech engine — zero recurring cost. 10 languages including Filipino and Philippine English are supported.

Question 4

How much does QLab cost in the Philippines?

Accepted Answer

QLab starts at ₱199 per user per month with a 3-day free trial. Annual plans are available with a discount. No per-transaction fees.